Our Charity

About our Charity

Empowerment is an innovative charity based in Blackpool, which has made a long term commitment to supporting our local communities and improving lives. In 2017, Empowerment decided that its future was to be that of a locally based charity serving marginalised communities in Blackpool and the Fylde Coast. We also reduced the size of the charity and sought to recruit locally based people so that we can become a highly trusted charity working alongside our local communities.

We have a strong and stable Board of Trustees, which is highly experienced as a body of people, an inspiring leadership team and staff members who are exemplary in their passion to support people on the margins of society to reach their potential.

We are a ‘User-Led’ charity with service user representation on our Board of Trustees, a range of opportunities whereby service users shape and develop our services and the facilitation of user groups, to ensure their voice is heard by the key decision makers and providers of services in our local community.

Our core values are:

  • Positivity
  • Patience
  • Respect

Our mission is to empower people to feel:

  • Safe
  • Supported
  • Strengthened

Meet the Team

Mike Crowther

Mike Crowther

Chief Executive Officer

Louise Goldstone

Louise Goldstone

Support Services Manager

Kevin Glossop

Kevin Glossop

Quality & Performance Lead

Kerrie Fawcett

Kerrie Fawcett

Domestic Abuse Manager

Adele Holloway

Adele Holloway

The Den Senior Practitioner

Diana Evans

Diana Evans

Blackpool Advocacy Hub Manager

Nicola Plumb

Nicola Plumb

Fulfilling Lives LET Manager

Sheralee Turner-Birchall

Sheralee Turner-Birchall

Engagement Manager

Georgina Kidd

Georgina Kidd

Senior Independent Advocate


Our Services

We support people with a whole host of issues, concerns and needs, empowering them to have a voice, choice and control over their own lives by offering independent advocacy and support. This is a brief overview of what we do:

Blackpool Advocacy Hub

Providing a single point of access for all of Blackpool’s advocacy provision including:

  • Independent Mental Health Advocacy
  • Independent Mental Capacity Advocacy
  • Health Complaints Advocacy
  • Children’s Advocacy
  • Non-Statutory Advocacy
  • Paid Relevant Persons Representative
  • Care Act Advocacy

The Den

Children’s IDVA -Supporting children and young people affected by domestic abuse either in their family unit or within their own relationships.

Fulfilling Lives – Lived Experience Team and Volunteer Co-ordination

Providing opportunities for people with ‘Lived Experience’ of Multiple & Complex Needs, including mental health, homelessness, substance misuse and offending behaviour. The opportunities include volunteering roles and to                  co-produce the service design and commissioning of future services.

Healthwatch Blackpool

Providing opportunities for all members of the public in Blackpool to have their voices heard relating to the delivery of health and social care services.

Service User Groups

Facilitating two service user groups:

  • Speak Out Forum– For people with Learning Disabilities, to empower them to have a voice and choice regarding the services which are provided to them.
  • P.I.E.R Forum – To provide opportunities for people with experience of mental health issues to have their say on future service provision.

We are local!

Empowerment is proud of its Blackpool heritage and remains committed to serving our local communities in the future. Being a local charity means that we are known and trusted and have a long term commitment to the people of Blackpool and the Fylde Coast.

Most of our staff live in Blackpool and the Fylde Coast and as part of our social value commitment we strive to only use local businesses and contractors so as to support the local economy and keep the Blackpool ‘Pound’ in Blackpool!

See our latest Tweets

Would anyone like to make a #donation of @LEGO_Group to the @Empowerment_ and BESS #Lego therapy club happening in November? If so DM me! And #thankyou 🙏🏻

My final stop today at @SmythsToysUK #Blackpool store where I’ve been overwhelmed with this amazing donation from store manager Natasha on her last day! Over £200 worth of @Lego donated for the BESS Meet Me @ Lego Club happening in Nov @Empowerment_ #blessed #thankyou 😁

Welcome to the Empowerment team Jamie. Jamie is our new Time to Change Coordinator #LetsEndMentalHealthDiscrimination #TimeToChange #TimeToTalk

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Louise Goldstone

Louise Goldstone

Support Services Manager

Louise, currently line manage the Support Services Team, including volunteers, to ensure the smooth running of the organisation so that each service receives the support it needs to enable the essential front line work to take place effectively.

Other duties include overseeing quality and performance, information governance lead, finance, health and safety and I am also the Secretary to the Board of Trustees.

Support Services

Empowerment’s Support Services Team is essential to our success as a charity and is the key to us being a well organised and efficiently run organisation. The team led by Louise Goldstone is responsible for:

  • Finance
  • Health and Safety
  • Payroll
  • Administration
  • Premises
  • Quality Assurance
  • Performance Monitoring

We would not be able to deliver the fantastic services we do without all the functions provided by our Support Services Team.

Empowerment is kindly funded by:

Contact us today! Tel: 0300 32 32 100

Local rate call fees apply.

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